By Anwei Feng, Michael Byram, Mike Fleming
This booklet demonstrates the complementarity of academic and coaching methods to constructing intercultural competence as represented via those that paintings in advertisement education and people who paintings in extra and better schooling. It does so by means of proposing chapters of study and chapters describing classes within the sectors.
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Additional resources for Becoming Interculturally Competent through Education and Training (Languages for Intercultural Communication and Education)
It incorporates elements of personal characteristics and resource management practices that can add some value to the language-based perspectives. Personal characteristics of decision-makers include the demographic (such as age, level of education and length of service in the firm), international experience or orientation (such as language skills, periods spent living/working/studying abroad and personal foreign networks) and psychological (such as uncertainty avoidance). Dichtl et al. (1990) combined these types in their six-country, cross-cultural study of export success compared with decision-maker characteristics.
The extract on ‘questioning techniques’ shown below is taken from guidelines given to interviewers in one of our research sites, and outlines how a form of Labovian narrative should be elicited by interviewers. It advises that the type of answer interviewers are looking for should, first, lay out the situation described (or the Labovian ‘abstract’), then the task that the candidate has to do (orientation), followed by their action (complication), and then the result of the events (resolution, conclusion and evaluation).
2000) Three ways of analysing communication between East and West Germans as intercultural communication. In Di Luzio and S. Günthner (eds) Culture in Communication: Analysis of Intercultural Situations. Amsterdam: John Benjamins. Bamburg, M. (2006) Stories: Big or small: Why do we care? Narrative Inquiry 16 (1), 139–147. Birkner, K. (2004) Hegemonic struggles or transfer of knowledge? East and West Germans in job interviews. Journal of Language and Politics 3 (2), 293–322. Blommaert, J. (2003) A sociolinguistcs of globalisation.